Market Manager- Japanese Speaker
ABOUT US 🚀
Hostelworld Group PLC is a ground-breaking social network powered OTA focused on the hostel market, with a clear mission to help travellers find people to hang out with.
Founded in 1999, we’re a well-known trusted brand with 240 teammates across 11 countries; hostel partners in 180 countries; and a strong commitment to building a better world in all that we do.
In particular, our focus in the last few years has been on improving the sustainability of the hostelling industry, through our membership of the Global Sustainable Tourism Council (GSTC); our active involvement in the Global Tourism Plastics Initiative (GTPI); our partnerships with Bureau Veritas to establish emissions benchmarks for the hostelling industry; and our recent partnership with the South Pole to offset all our greenhouse gas emissions in 2021 and 2022. You can read more about our story here: Hostelworld site.
Hostelworld is listed on the London Stock Exchange, Dublin Euronext and is an Investors in Diversity accredited employer.
WHO YOU'LL WORK WITH 👨🏽🤝👨🏼
The Market Manager is an experienced member of the Markets Team. The role will report to the Area Manager and has ownership of key cities or countries within the market. Where business and market conditions allow the Market Manager manages the executives who provide support for their area of the market. This involves providing coaching and mentoring executives on a day-to-day basis. This role requires the ability to use all of the reporting tools available to identify potential opportunities and solve more complex cases. The Market Manager has the ability to work on own initiative with only a moderate level of guidance required from the Area Manager.
WHAT YOU'LL DO 👩💻
- Full ownership of key cities/countries within the market.
- Responsibility for improving performance and competitiveness of assigned destinations (for example: Japan)
- Management and coaching of Market Executives according to business requirements.
- Adoption of Hostelworld Products and Promotional Rates within any assigned destinations or across the market as required.
- Provide clear and detailed reports in relation to destinations they have responsibility for as well as contributing to the Weekly Report as required.
- May champion a particular business area across the wider business and reports on same.
- Successful delivery of GMT OKR’s
WHAT WE’RE LOOKING FOR 👀
Experience & Qualifications:
- Minimum of 3 years’ experience in the online travel agency or travel related company.
- Preference will be given to those with work or internship experience in Japan, or experience working in a Japanese company.
Knowledge & Skills:
- Commercially minded with proven track record in solving complex cases.
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Possesses N1 Japanese proficiency or equivalent, and fluent in English with excellent oral and written communication skills. Proficient in delivering articulate speeches and engaging in high-level business writing in both languages, ensuring clear and effective communication in diverse settings.
- Strong analytical abilities with a proven capacity to interpret complex data and translate insights into actionable business strategies.
- Excellent presentation skills, with the ability to construct and deliver clear, persuasive arguments.
- Proven strategic project management skills, with experience leading complex projects and initiatives.
- Extensive industry expertise, particularly in conducting market analysis and applying these insights to develop strategic initiatives.
- Experience in international markets, particularly in Japan, with a successful track record in managing business operations and negotiations.
- Highly driven and a committed team player, with outstanding interpersonal and client relation skills.
WHAT WE OFFER 💯
- Competitive salary & benefits
- Enhanced annual leave plus 3 Wellbeing Days per year
- Paid family leave (maternity, paternity, surrogacy & adoption)
- Agile working (plus a Working from Abroad Policy!)
- Support for your ongoing growth & development
- Inclusive people policies (sickness, menopause, compassionate and fertility leave)
- A chance to give back to your local community with 5 paid volunteering days
OUR BEHAVIOURS 🏆
- Grow others - We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together.
- Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for ‘the why,’ and wherever possible, we use data to find the best solution.
- Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.
- Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we’re never afraid to pivot.
- Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.
Our people are key to our success. Our talented and diverse teams reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed above to apply for this role.
- Department
- Global Markets
- Role
- Market Manager
- Locations
- Shanghai
About Hostelworld Group
Hostelworld is a leading global Online Travel Agent (OTA) focused on the hostel market.
We enable travellers to experience new places and meet new people in a fun, memorable and safe way; empowered by travel know-how curated by a passionate community of like-minded travellers and hosts.
Market Manager- Japanese Speaker
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